Multi Gold Award Winning Children's Indoor Play Centre, Family Restaurant and Party Venues
Our Fun-loving Team create smiles and laughter
Our Core Values:
Enthusiasm, Care, Integrity Innovation and Excellence
There is no greater joy than making others happy. The easy laughter of a child or spontaneous smile from a parent let us know that what we do is important and as those faces become familiar, friendships are formed and we look forward to the next visit. This is what drives us.
By putting families at the heart of everything we do, our visitors, both big and small, have been enjoying special moments and creating lasting memories at Head Over Heels, every day since 2005.
Our inspirational recreational spaces and delicious food and beverage, create the backdrop for our team to work their magic and make Head Over Heels the play centres that are loved by both children and parents alike.
WHAT WE OFFER
Plenty of perks, competitive salary, career development and more
Quarterly Staff Parties & Regular Social Events
Fantastic Hours
Day Time Work Only
Excellent Training & Development Program For Every Level
Great Food & Beverage Package
Varied Work in a Friendly Fun Environment
Bonus and Rewards For Delighting Our Visitors, Helping Your Team Mates or Simply Being Outstanding.
Competitive Rate of Pay, Paid Weekly & Pension
Welfare – Mental Health First Aiders, Hardship Fund & Compassionate Leave
PACKAGES TO SUIT YOU
What type of job are you looking for?
FLEXIBLE HOURS
Perfect for University Students, Performers and as a second job
CAREER
Full and Part-Time roles available for those looking to start or progress their career
BEGINNER
Great opportunity to work and get experience whilst studying at School or College
HOH Flexi and HOH Flexi Pro
Perfect for University Students, Performers and as a second job
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Contracted to 12 hours weekend work plus additional flexible hours
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Your anniversary celebrations and loyalty bonuses
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Gain certificates in:
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Customer Service
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People Skill
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Food Safety Level 2
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Food Allergy Awareness
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First Aid
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Fire Safety Awareness
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Health and Safety in the workplace
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Safeguarding children (level 1)
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Progress to HOH Flexi Pro with increase in pay
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For University Students we offer
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Contracted to 12 hours weekend work plus up to 20 hour per week and extra hours available during university holidays
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Up to 9 days off over Christmas (either 18th December to 26th or 24th to 1st January)
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Exam week off
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Early Summer holidays off (up to 6 weeks off in June/July - back for August)
HOH Career and HOH Career Pro
For those looking to start or progress their career
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Contracted hours - Full or Part time
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28 days holiday per year increasing with years worked – Up to 33 days at year 5
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Your anniversary celebrations and loyalty bonuses
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Professional development to HOH Career Pro Level with increased pay
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Gain certificates in:
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Customer Service
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People Skill
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Food Safety Level 2
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Food Allergy Awareness
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First Aid
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Fire Safety Awareness
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Health and Safety in the workplace
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Safeguarding children (level 1)
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Personal development fund of £250 per year at pro level to put towards learning a new skill or attending a class (pro rata part time)
ILM level 2 certificate in Leadership with our independent training provider
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Opportunities to work towards a managerial position by completing Team Leading Level 3 Apprenticeship over 18months (1 day per month paid day release)
HOH Beginner and HOH Beginner Pro
Perfect whilst at School or College
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Contracted to 8 hours at weekend
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Flexible additional hours worked around your needs and those of the business up to 20 hour per week
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Lots of extra hours available during school holidays and occasionally after school
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Training on the job – opportunity to learn all the job roles – barista, receptionist, party host
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Exam week off
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Family Holiday off
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Gain certificates in:
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Customer Service
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People Skill
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Food Safety Level 2
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Food Allergy Awareness
-
First Aid
-
Fire Safety Awareness
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Health and Safety in the workplace
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Safeguarding children (level 1)
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Progress to HOH Beginner Pro with pay rise. HOH Beginner Pro can continue to work with us on school holidays when they return from university or they can move into HOH Career or HOH Flexi once they finish College
PACKAGES
More about what we offer
ROLES
Learn more about the types of roles at Head Over Heels
FRONT OF HOUSE
Front of house or FOH roles include Receptionists, Party Hosts, Play Pals and Café Team
Our FOH team are enthusiastic, energetic and fun loving people with a passion for creating an exceptional customer experience. They thrive on making people smile, forging friendships and adding that special magic to every day. They are dependable, organised and sincere, caring about their visitors and colleagues, and make work fun which ensures our visitors have fun too.
BACK OF HOUSE
Back of house or BOH roles include chefs, cleaners and kitchen porters
We celebrate our unseen BOH team as they provide the foundation upon which we build our success. They are a trusty team with a cheery outlook and can do attitude who share our desire to delight our guests. They work in harmony with our FOH team to provide for the needs of our visitors.
ABOUT US
Meet some of the Head Over Heels team
VENUES
South Manchester and Cheshire
Chorlton
Unit 1A, Albany Trading Estate,
Albany Road, Chorlton, Manchester M21 0AZ
Head Over Heels Chorlton is located in the heart of Chorlton, South Manchester, easily reached by public transport with Metro-link Tram Station: Chorlton (3 minute walk), on a number of bus routes and close to Fallowfield Loopline on the National Cycle Network. There is also a free car park.
Wilmslow
Unit D1, Commercial Avenue, Stanley Green, Cheadle
SK8 6QH
One of the largest and most stylish play centres in the UK, Head Over Heels Wilmslow is located on the Stanley Green Estate just of the A34 and is easily accessible by car with staff parking available. Situated next to Handforth Dean Shopping Centre, it is just 15 minutes walk from Handforth Train Station and close to various bus routes. (Bus Lines 312 and 378).